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What to do when your Plextor drive is defective

  1. Read the Warranty Information
    -> Verify that your drive is in warranty

  2. Read the Return Procedures and Conditions
    -> Learn how to return the defective drive to Plextor

  3. Request a RMA Number
    -> Fill-in the RMA request page and send it to Plextor
    -> Wait for the confirmation and further instructions

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